We provide everything you need to bathe your dirty dog in a clean and inviting space. The space features a raised tub, a selection of natural shampoos and conditioners, a forced-air dryer, and plenty of fresh towels. Plus, we clean up afterward!

Features:

• Easy-to-use raised tub with a ramp, suitable for large dogs

• Waterproof aprons

• Perfect temperature sprayer

• Gentle and natural shampoos & conditioners

• Clean towels

• Powerful forced-air dryer

• We clean afterward!

Availability:

• Washrooms are available daily from store opening to 30 minutes before closing.

• Online reservations are recommended, especially on weekends.

• No reservation, no problem! One washroom is available on a first-come, first-served basis. If all rooms are busy, you may have to wait.

FAQ:

• May I call to book a self-wash appointment?

  • We recommend using our online booking to schedule a self-wash appointment. However, if you are having trouble, please don't hesitate to give us a call.

• Are there rooms available?

  • If online booking does not display available appointments, it means that all reservations are taken for the criteria you have selected. We always maintain a walk-in room that is available on a first-come, first-served basis, and it may be available if no one is using it at the time.

• May I reserve the walk-in room?

  • No, we will not hold the walk-in room. You must arrive at the store. If there is a line, we will add you to a notification list. You must remain nearby and be able to return to the store within about 5 minutes of our notification.

• What happens if I'm late for my appointment?

  • We will only hold the room for five (5) minutes past your appointment time. If others are waiting, they will be allowed to use the room. We will place you next in line once you do arrive. Depending on the time of day, it may reduce the time you have to spend bathing your dog.

• What happens if I go over my scheduled time?

  • We don't monitor your time strictly to the minute, but during our busiest times, we need to keep things moving along and may charge you for the next tier if you significantly exceed your time.

• How late may I bathe my dog?

  • We close the self-wash rooms 30 minutes before store closing. If you have not started bathing your dogs by this point, you may be turned away. You must finish bathing your dog by the time the store closes. We will not keep the store open for you to finish your bath.

• May I reserve a specific room?

  • No, we will not hold a specific room for you. We rotate through rooms to keep things running smoothly. We'll offer you the next available room upon your arrival.

• Will I be charged if I reserve more time than I need?

  • ​​​​​​​Yes, you will be charged for the primary service and any add-ons that include additional time. You will not be charged if you included an extra dog but did not bring another dog with you.

• Do I need to clean the room when I'm done?

  • ​​​​​​​No, we'll do the cleaning. However, we certainly appreciate it when you help!

• May I give my dog a haircut or trim its nails in the washroom?

  • ​​​​​​​No, we ask that the rooms be used for bathing and drying only.